Logistics Case Study: Export of Office Furniture to Vietnam | Logistics Case Studies
End-to-End Management of Office Furniture Exports to Vietnam, Achieving Cost Optimization
Distribution Flow — Furniture Export to Vietnam
End-to-end Vietnam service covering ocean freight, local customs clearance, and inland delivery
Project Overview
An office furniture manufacturer undertaking a project to deliver furniture to an office in Ho Chi Minh City, Vietnam. Ocean transport to the destination, customs clearance, and local inland delivery were each arranged through separate vendors, making cost and schedule management a challenge.
The Customer's Challenges
- Local customs regulations for Vietnam change frequently
- Difficulty finding an inland delivery vendor from the Port of Ho Chi Minh to the local office
- High management workload from arranging ocean transport, customs clearance, and inland delivery through separate vendors
- No established packing specifications for large office furniture
Our Proposal & Response
Meito End-to-End Export to Vietnam × Local Delivery Partners
We handled ocean transport from the Port of Osaka to the Port of Ho Chi Minh, local customs brokerage, and inland delivery to the office in Ho Chi Minh City in a single, integrated service. Meito also standardized the packing specifications unique to office furniture, delivering consistent quality all the way through to smooth on-site unloading and assembly.
- Regular scheduled service from the Port of Osaka to the Port of Ho Chi Minh
- Local customs brokerage + inland delivery partners
- Dedicated packing specifications for office furniture
- On-site delivery supervision and local support also available
Results
| Item | Before | After | |
|---|---|---|---|
| Transport Cost | Baseline | → | -20% |
| Door-to-Door Days | 28 days | → | 18 days |
| Number of Points of Contact | 4 companies | → | Meito, 1 company |
| On-Site Delivery Issues | 3 per month | → | 0 per month |
Customer Feedback
Vietnam had been a region we hoped we might one day reach, but with Meito overseeing everything end-to-end, we've been able to move forward with a stable supply of furniture to our operations in Vietnam.